If you have forgotten your password, and your email address is current and correct, select the ‘Forgotten Password?’ link to reset your password.
If you no longer have access to your old email address please Contact Us and provide your previous and current email address so your account can be manually updated.
If you have incorrectly entered your email address when creating your account, you are still able to log in using the incorrect email address. You can then update your email address by clicking on your name in the top right-hand corner and follow the ‘Profile’ link in the drop-down menu.
For more details please see our User Guide for step by step images to support you through accessing and updating your account.